Please note our office will be closing at 3:00 on Fridays through Friday, August 30th

News and Views: Easy Peasy Lemon Squeezy

Newsletter – Monday, October 3, 2022

Every week our management team gathers for a “Huddle.” It’s a 30-minute meeting to talk about leadership, customer service, and the like. We all take turns bringing a topic with a supporting article, podcast, or quick video. Last week the topic concerned how to lead your team if you have been promoted from the ranks, or in other words, how to manage people that are/were your friends. The article we read suggested, “don’t hire friends!”. Well, that ship has sailed here at Tuscano; we hire friends, we hire moms, cousins, nieces, and husbands. And I am a full supporter of this strategy. 

When Bill was running the agency, we could have advertised a friends and family special! But I will also admit that every Tuscano (by any relation) who worked here got ‘the Bill speech’; more would be expected of you, people will watch your behavior and you’ll have to work harder than everyone else, so no one thinks you got a ‘gimme’ job. Personally, I know I’m blessed because I get to work with my family. But the reason I love it here at the Tuscano Agency is because I work alongside some of the most interesting people in the industry!  I get to watch them make a difference to the people they serve.

There’s a lot happening around here, not the least of which is our facelift. After 10+ years, I’d say it was time to spruce things up a bit, wouldn’t you? All the great tools we’ve built for you are still there and mostly in the same ‘spot.’  In case you have forgotten some of the things you can find or do at, let me give you a rundown: get a quote, run a property cost estimate, check on a policy, request policy changes, retrieve policy documents, pay an invoice, issue a COI, sign up for CE, download an application, contact an underwriter, get an overview of our appetite, and while you are at it, update your agency’s profile and users! I’d encourage you to take it for a spin, and of course, we welcome your feedback.

On the website, we have several product raters - programs designed to allow you to quote it yourself – Boom! One of our longest-running online tools is our Vacant Property rater. On it, you can obtain a bindable quote for just about any type of vacant risk, with property, GL, and a multitude of coverage options. We don’t stop there! Our program makes it so easy to put coverage in place; you get your quote, a completed app, and financing options. From there, you are only 1-click from binding online! The Vacant Rater is a breeze to use, the rates are competitive, and it is backed by two A+ Rated carriers. What more can you ask for? I’ll tell you! From now through the end of 2022, Tuscano is paying 12% commission on all vacant business that is rated online – through the life of the policy! 

Easy Peasy Lemon Squeezy – that’s what we’re all about.

Have an epic day!

I'd love to receive feedback on how we are doing; call or drop me an email.


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