News

Here in western Pennsylvania, it’s starting to feel like fall. The nights are getting chillier, soon the leaves will start to change color as nature puts on a show for us, and you’ll be able to find pumpkin-spice flavored, well, pretty much anything…

With fall comes the advent of pumpkin patches, corn mazes, and haunted hayrides, and if your clients need coverage for these seasonal exposures, you won’t want to miss our upcoming webinar on October 7 at 10am: Seasonal Ventures & Special Events: Insurance Essentials for Temporary Risks. Join us for a live review of how to use our self-serve rating tool — a fast and simple way to rate, bind, issue, apply payment, and obtain a certificate of insurance in less than 10 minutes. I hope that you can make it!

Leading this organization over the past four years has been a true privilege. I’m fortunate to follow in the footsteps of remarkable role models. My grandfather founded the organization on enduring principles—hard work, honesty, and integrity. Rob and Jinny upheld those values and exemplified servant leadership, showing me what it means to lead with purpose and humility. When faced with difficult decisions, I rely on those core values as a compass, helping me navigate challenges with clarity and conviction.

At Tuscano, we believe that integrity isn’t just a word—it’s the foundation of every relationship we build and every promise we keep serves to strengthen those relationships.

Whether we’re helping you navigate a complex submission, responding quickly with clarity—even when the answer is “no,” or going the extra mile to find coverage when others won’t, our commitment remains the same: to earn your trust with every interaction.

We know that in the wholesale insurance world, promises matter. That’s why we’ve built our business around being responsive, transparent, and reliable. We strive to communicate clearly, act decisively, and always follow through.

What Integrity Looks Like at Tuscano:

Prompt Responses: Even when we can’t place a risk, we’ll explain why and explore alternatives.

Clear Communication: We don’t make promises we can’t keep—and we keep the ones we make.

Creative Problem-Solving: We look for ways to say “yes,” even when the path isn’t obvious.

Proactive Support: We help brokers prepare for tough conversations and stand by them when claims get complicated.

As we continue to grow and evolve, our mission remains our compass. We’re investing in our people, expanding our capabilities, and staying true to the values that have guided us for over 50 years.

Thank you for trusting us with your business. We’re proud to be your partner—and we’ll keep earning that trust, one promise at a time.

If you have a tough risk, a question, or just want to talk through a case, reach out to our team today. We’re here to help, and we’ll always keep our word.

Cheers,



Robin

robin@tuscano.com

(C) 724-454-3516