News

February 2026 Newsletter

When I think about what makes the Tuscano team exceptional, one word rises above the rest:

Curiosity.

Curiosity is the engine behind our innovation, our service, and our culture. It’s why we’re not content to simply process business. We want to understand it, improve it, and elevate it, and that mindset has shaped our growth for decades.

Curiosity is what pushes our underwriters and service teams to ask the next question:

“What’s really going on with this risk?”

“Is there a better way to solve this for the client?”

“What can we learn from this market trend?”

“How can we make this process easier, faster, or clearer?”

Our teams aren’t just carrying out tasks, they’re thinking deeply, collaborating, sharing knowledge, and shaping our organization every day. That mindset turns challenges into opportunities for growth and improvement.

When our people are curious, you benefit from better solutions, more insight, and a team that genuinely wants to make things work, not just get them done.

Our industry changes fast. New forms, new exposures, new expectations, and new technologies.  The only way to stay ahead is to stay curious.

That’s why we’re continuously training, learning, and developing the type of expertise that sets us apart. Training and development are essential for becoming true experts in our roles, and curiosity drives that expertise.  It’s how we move from knowing to understanding, and from understanding to meaningful guidance, the kind you rely on us for.

As we look forward, curiosity is going to keep playing a central role in how we improve, innovate, and evolve.  It’s already evident in our culture, our legacy of learning, the collaboration you see across departments, and the professionalism and energy our team brings every day.

Curiosity is the spark behind our growth mindset, and growth is what allows us to keep raising the bar for you.

Thank you for inspiring our curiosity.  Working with you and answering your questions, and helping you place your toughest accounts, keeps us curious. And that curiosity is what moves us forward.

Thank you for your trust, your partnership, and the opportunities you bring us every day.

We’ll keep asking questions.

We’ll keep learning.

We’ll keep getting better.

Because the more curious we are, the better we serve you.

What are you curious about?  What’s the one thing you always wanted to know about the Tuscano Agency, or wholesale insurance brokers in general, or the E&S insurance industry, but were too afraid to ask?  Please don’t be afraid to ask, because we’re an open book!  In fact, we’re hosting a webinar where we’ll answer all your burning questions.  Please join us for:

Ask Us Anything: Inside Tuscano - Processes, Fees, E&S & More

On Wednesday, March 25, at 10am EST.

You want to know what I’m curious about?  How we’re treating you.  Please call or drop me a line to let me know.

Cheers,

Robin Tuscano